The Clue Report - Home Buying process provided by Helene Cass and Team specializing in McDowell Mountain Ranch
RE/MAX Fine Properties
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Scottsdale, AZ 85255
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The Purchase Process > The Clue Report

The Clue Report

Among the disclosures a buyer is entitled to receive after entering into a formal contractual agreement is a report from the seller’s insurance company that lists any claims that may have been made either within the previous five years or during the time the seller owned the property.

In fact, the contract requires that the seller provide this report to the buyer within 5 days of contract acceptance.

Insurers generally use either a Comprehensive Loss Underwriting Exchange (i. e. CLUE report) or an alternative personal insurance history (i.e. Letter of Experience) to report any claims that have been made and the nature of those claims. Please click on the image above to see a sample CLUE report.

The reason this disclosure is included in the contract is to assure a buyer that they will be able to both obtain insurance coverage for the property and do so at a reasonable price. And, by requiring that this disclosure be made early in the overall purchase process, it provides the opportunity for adjustments to be made to the contract to accommodate those situations where either numerous claims or ongoing problems with the property might substantially impact both coverage options and costs.

It also provides an alternative source of information to either support or contradict the information provided by the homeowner in the Seller’s Property Disclosure Statement. In general, insurers will provide these reports to their own clients free of charge but they can also be obtained online from a company called ChoiceTrust (

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